Do you offer free postage on all wristband orders?

YES! Free first class postage is included on all UK orders made via our website. If ordered before 4pm your wristband order will be dispatched the same day and should, therefore, arrive with you the following day. If you would like to guarantee next day delivery we also offer this for an additional cost. The price is dependent upon the quantity ordered but is transparent when you go through the wristband design process

Do you offer overseas delivery on wristband orders?

YES! We offer standard European delivery (3-5 days), Express European delivery (1-3 days) and Rest of World delivery options for an additional cost. The price is dependent upon the quantity ordered but is transparent when you go through the wristband design process

How many wristbands do you keep in stock?

We keep millions of wristbands in all colours and sizes in stock. Therefore, whatever your order we will still aim to dispatch the same day if you order before 4pm. However, there may be occasions when we require more time to fulfill your order. If this is the case we will contact you immediately and let you know. If this does not meet your needs we will refund you immediately. Start designing now!

What is your returns policy?

We hope you will be thrilled with your order. However, in the unlikely event you are not entirely happy please contact us within 48 hours of receipt and we will do our level best to put things right. If we cannot, you are free to return our Products within 14 days of receipt and we will provide a full refund. Return postage is at the buyers expense and we recommend that you use recorded delivery and retain proof of postage. Where you have used our Service to customise our Products we are unable to offer a refund unless we have made a material mistake. For full details of our returns policy please see our Terms of Business section 8. 

Does the price quoted include VAT and postage & packing?

Yes! Unlike our competitors there are no nasty surprises at the end of the process. The price you see is the price you pay. We use Royal Mail 1st Class UK post (or equivalent) when sending your order to you and this cost is included in the price. However, there is an additional charge if you want us to send your order to another Country or on a Guaranteed Delivery basis. This additional charge is transparent when using our Wristband Designer service.

Can you print full colour onto your wristbands?

We can print any colour except white onto our Tyvek Wristbands. However, please note that we are printing onto Tyvek Wristbands that are already in block colours. Therefore, full colour printing is affected by the block colour of the wristband. For example; light blue print will not show on a dark blue wristband. For this reason we recommend that if you want full colour printing you choose our white Tyvek Wristbands when using our Wristband Designer to design your wristbands.

We currently only use black colour print on our stock Vinyl Wristbands. However, if you would like full colour printing please contact us for details and a quote. We can print in full colour on L Shape and Wide Face Vinyl wristbands and deliver within 1 week.

Can you print barcodes onto your wristbands?

Yes! We can print barcodes onto both our Tyvek Wristbands and our Vinyl Wristbands. Please note that barcode scanning devices prefer white or lighter backgrounds in order to work efficiently. We, therefore, recommend our white or light colour wristbands in both our product ranges if you intend to print a barcode. Use our Wristband Designer to choose your wristband colour and create your own design including a barcode.

Can you print QR codes onto your wristbands?

Yes! Use our Wristband Designer to create your own design on both our Tyvek Wristbands and Vinyl Wristbands. You can use the designer to make your own QR code and place it within your design. See our About QR Codes page to find out more about QR codes and how they could work for you.

Please note that QR code reading devices and apps on a mobile phone prefer white or lighter colour backgrounds in order to read the code efficiently. We, therefore, recommend using our white or lighter colour wristbands from both our Tyvek Wristband and Vinyl Wristband range if you intend to create a QR code on your custom design wristband.

Are your wristbands waterproof?

Yes! Both our Tyvek Wristbands and our Vinyl Wristbands are entirely waterproof. Our printing technique on both our wristband products is also waterproof so whatever the application or environment (e.g. swimming pools) our wristbands will work beautifully! Design your fully waterproof wristbands now!

Can I send you an image to print on the wristband?

Absolutely! You can either upload the image via the Wristband Designer or contact us with your specific requirements and we will be happy to help. If you are looking to produce your own design to fit our wristbands, please note that the maximum printable area for each wristband type is as follows;

  • 19mm Tyvek Wristbands - 15mm high x 105mm wide
  • 25mm Tyvek Wristbands - 21mm high x 105mm wide
  • Self Adhesive Vinyl Wristbands - 15mm high x 105mm wide
  • Stud Button Vinyl Wristbands - 21 high x 90mm wide